Support 支援

I lost access to my membership card 無法開啟會員卡

Sign in again at charterpass.vercel.app with your registered email. Your cards, stamps and points are stored in your account, not your phone.

My stamps or points look wrong 印花或積分不正確

Ask the shop to check your record on their counter screen, or email us with the shop name and the date of your visit.

I run a shop or organization 我是商戶或組織

Email us to set up stamp cards, points and member rewards for your customers — no hardware needed.