Guides · 11 Jul 2026
How QR event check-in works on CharterPass
A practical guide for organizers — from publishing an event to scanning members in at the door in about a second each, with attendance recorded automatically.
The worst part of running a member event is the door. A folding table, a printed name list, one volunteer flipping pages while the queue grows. Here's how the same job looks on CharterPass.
Before the event
- Publish the event from your organization's admin area — title, date, venue, capacity and description.
- Members register in-app. They see the event in their app, tap to register, and it's on their list. You watch registrations come in against your capacity in real time.
- No printing. There is no name list to export, no lanyards to stuff. Every registered member's pass is their ticket.
At the door
Your door staff open the scanner on any phone — no special hardware, no app store install for helpers, just a browser.
- A member opens their pass and taps it to flip to the QR side.
- Staff scan the code.
- The screen confirms the member — name, membership status, and whether they registered — and the check-in is recorded with a timestamp.
That's the whole flow. In practice a scan takes about a second, so even a single volunteer clears a queue quickly. Because the pass QR is personal, walk-ins with a valid membership are also identified instantly, and non-members are caught at the door rather than discovered later.
After the event
Attendance is already recorded — who registered, who actually came, and when they arrived. It lives with your member roster, so a member's event history builds up over time. Need it for a committee report or a funding application? Export it as CSV.
A few details organizers ask about
- What if a member's phone is dead? Staff can search the roster by name and check them in manually.
- Can we limit check-in to paid members? The scan result shows membership status, so your door policy is your call — the app gives staff the information at a glance.
- Multiple entrances? Any number of staff phones can scan at the same time.
Register your organization to try it — publishing your first event takes minutes.